Shipping Policy

Effective Date: 16 January 2026

At Top Class Power Solution, we ensure safe, timely, and well-coordinated delivery of generators and power equipment across Nigeria. This Shipping Policy outlines how delivery, logistics, and transportation are handled for our products and services.

By placing an order with us, you agree to the terms outlined below.

1. Delivery Coverage

We deliver generators and power equipment:

• Within Lagos State

• Across Nigeria, subject to logistics availability and customer confirmation

Delivery timelines and costs vary based on location, equipment size, and site conditions.

2. Delivery Timelines

Estimated delivery timelines are provided at the point of order confirmation. Timelines may vary due to:

• Delivery location and distance

• Generator size and weight

• Traffic, weather, or road conditions

• Site readiness and customer availability

While we strive to meet agreed timelines, delivery dates are estimated and not guaranteed.

3. Delivery Charges

• Delivery costs are calculated based on distance, generator capacity, and logistics requirements

• Delivery fees will be communicated and agreed upon before dispatch

• In some cases, promotional or negotiated deliveries may be offered

All delivery fees must be settled before or upon dispatch unless otherwise agreed in writing.

4. Inspection Upon Delivery

Customers are required to:

• Inspect equipment immediately upon delivery

• Confirm physical condition and completeness before acceptance

Any visible damage or discrepancy must be reported at the point of delivery. Issues reported after acceptance may not be eligible for claims.

5. Installation and Offloading

• Delivery does not automatically include installation unless explicitly stated

• Offloading equipment requires adequate site access and space

• Special equipment (cranes, forklifts) may attract additional charges

Customers are responsible for ensuring the site is ready and accessible before delivery.

6. Failed or Delayed Deliveries

If delivery fails due to:

• Incorrect address or contact details

• Inaccessible site

• Customer unavailability

additional delivery or rescheduling charges may apply.

7. Risk and Ownership

• Risk of damage passes to the customer upon successful delivery and acceptance

• Ownership of the equipment transfers after full payment and confirmed delivery

For rental equipment, ownership remains with Top Class Power Solution at all times.

8. International Shipping

At this time, Top Class Power Solution does not offer international shipping through the website. Any export arrangements are handled strictly on a case-by-case basis through direct communication.

9. Force Majeure

We shall not be held liable for delivery delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, fuel shortages, strikes, government restrictions, or security issues.

10. Policy Updates

Top Class Power Solution reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with a revised effective date.

11. Contact Information

For delivery coordination or shipping-related inquiries, please contact:

Top Class Power Solution
📞 Call/WhatsApp: +234 912 407 3520 | +234 813 949 9364
🌐 Website: https://topclasspower.com.ng
📧 Email: topclasspowersolutions@gmail.com